- Bedrijf: Hilton Amsterdam Airport Schiphol
- Standplaats: Schiphol Boulevard 701, 1118 BN Luchthaven Schiphol, Noord-Holland
- Totaal aantal medewerkers: 192
- Dienstverband: Fulltime baan, Parttime baan
- Functie categorie: Bediening, bar, F&B
- Referentie nr: 27252
- Geplaatst op: 13-06-2019
Algemene informatieA Banqueting Supervisor with Hilton Hotels & Resorts is responsible for supervising all banquets and events in the hotel and ensuring a consistent quality of customer service to deliver an excellent Guest and Member experience while optimizing sales, evaluating performance, and ensuring staffing levels meet demand.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every guest feels cared for, valued, and respected.
If you understand the importance of upholding a brands reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because its with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As a Banqueting Supervisor, you are responsible for supervising operations of all banquets and events to deliver an excellent Guest and Member experience.
A Banqueting Supervisor would also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
Welcome guests in a polite and friendly manner
Supervise all banquets and events
Communicate and delegate tasks to the team
Manage guest queries in a timely and efficient manner
Assist F&B management with achieving financial targets
Assist F&B management with training and development of team members
Documents inventory forecast usage and monitors supplies
Assist with annual and mid-year appraisals with team members under your responsibility
Be environmentally aware
Represent needs of the team
Ensure accurate billing
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation
Ensure compliance of brand standards
Clean and set up tables and meeting rooms
What are we looking for?
A Banqueting Supervisor serving Hilton Amsterdam Airport Schiphol are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous Banqueting experience and minimum 1 year supervisor experience in a banqueting role.
Previous work experience in 4-5 star hotel or convention centre
Flexibility to work morning, afternoon, evening and night shifts in case required
Good knowledge of food and beverage pairing
Ability to work under pressure and deal with stressful situations
Ability to coach and develop a team
Positive attitude and natural motivator
Committed to delivering high eat levels of customer service and eye for detail
Passion and commitment to delivering exceptional levels of guest service
Able to think out of the box and be creative
Excellent communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own and in a team
Fluent English speaking and writing
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Fluent Dutch speaking and writing
Relevant educational background such as hotel management school
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would benefit from working for a global hotel organization like Hilton Worldwide.
- Bedrijf: Hilton Amsterdam Airport Schiphol
- Contact persoon / afdeling: Anouk Bos
- Adres: Schiphol Boulevard 701
1118 BN Luchthaven Schiphol, Noord-Holland
- Telefoonnummer: + 31 (0)20 710 4046
- Website: http://www.hiltonworldwide.com/careers