Vacature: Housekeeping

Rooms Division Trainee (for hotel school students)(start date 01-02-2021)


  • Bedrijf: Pestana Amsterdam Riverside
  • Standplaats: Amsteldijk 67, 1074 HZ Amsterdam , Noord-Holland
  • Totaal aantal medewerkers: 30
  • Dienstverband: Stage
  • Functie categorie: Housekeeping , Receptionist(e) Front Office
  • Referentie nr: 34566
  • Geplaatst op: 19-11-2020

Algemene informatie

Start date 01-02-2021!

Pestana Hotel Group is the largest Portuguese tourism and leisure group. Its hotel chain Pestana Hotels and Resorts has 100 hotels with over 11,000 rooms. Since 2003 Pestana Group manages the Pousadas de Portugal.
Rising above the hippest part of town, De Pijp, Pestana Amsterdam Riverside is a luxury 5-star hotel in the heart of Amsterdam. Located in the former Town Hall and Archive of the Amstel Community, it is a true National Monument.
With 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and restaurant “Archive”.
Job description and activities
As the Rooms Division Trainee, you report directly to the Operations Manager. With this internship you will have the possibility to develop yourself within all aspects of the Rooms Division field. This internship will ensure that you will develop different disciplines and management skills. We are looking for an enthusiastic and passionate assistant who likes to support the Front Office and Housekeeping teams.
If you are not familiar with the role already, please find below a summary of the main responsibilities of the Rooms Division Trainee role;
- Checking the cleanliness of the (hotel) rooms and the public areas
- Deal with all administrative tasks
- Deal with the arrival and departure processes and all other related task that comes with it
- Provide information in an enthusiastic and friendly way in person, on the phone and online
- Spread smiles and good vibes making sure all guests enjoying themselves
- Ensures all telephone calls are answered as quickly and efficiently as possible
- Dealing with the in-house guests accounting and ensuring the accuracy of guest billing
- Assisting the housekeeping manager in supervising and coordinating the housekeeping team
- Coordinate the housekeeping department in absence of the manager
- Dealing with complaints and special events, and resolving these yourself
- follow a HBO education in the field of hospitality.
- are fluent in Dutch and English (spoken and written).
- are looking for an internship for at least 5 to 10 months.
- have the ability to balance multiple priorities and meet deadlines;
- are enthusiastic and positive thinking;
- are flexible and adaptable to change;
- are someone who often thinks: “can we do it better?”.
What we offer
Hi new colleague?
Nice to meet you. My name is Danny, HR Business Partner of hotel Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Because we have a small team, there is a lot of freedom – this comes with responsibility. The bar is high - and you should like that.
- An internship with lots of responsibility;
- Time to work on your Management Project/ Thesis;
- Monthly compensation;
- 1 night Guest Experience stay over;

Start date 01-02-2021!

Congratulations, you have reached the end of this vacancy!
Does this mean that you are still enthusiastic? And do you see yourself in our team? Then I invite you to be creative and share your motivation to
Good luck!


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