Vacature: Housekeeping

Public Area Supervisor


  • Bedrijf: W Amsterdam
  • Standplaats: Spuistraat 175, 1012 VN Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 127
  • Dienstverband: Fulltime baan
  • Functie categorie: Housekeeping
  • Referentie nr: 20304
  • Geplaatst op: 07-06-2019

Algemene informatie

Start your career as Public Area Supervisor at the W Amsterdam where design, music and fashion connect to our guests and create an extraordinary dynamic for the city of canals.

Split across two unique buildings, a former Telephone Exchange building and a Bank, W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings.

A magnificent icon where our guests step inside the W Amsterdam and go straight to the top and check in at our rooftop W Living Room. Experience the innovative design and luxury of our 238 stylish guestrooms, including 25 suites, three WOW suites and two lavish Extreme WOW Suites.

Get in on the fun and transform your dreams into reality. Apply now and Deliver Whatever/Whenever to our guests, Connect to the Extraordinary & Surround yourself with what’s new/next.

Located near Dam Square, W Amsterdam is right in the heart of the city, just steps from the iconic canal district with its vibrant restaurants, bars and nightlife scene and an easy stroll to the boutiques of the 9 Streets district.

Job Description
And here’s the exciting part - we are looking for a Style Supervisor who is passionate about W, passionate about music, style and innovation.

It is critical that the Public Area Supervisor represents the W lifestyle to our guests and customers. They, like the rest of our ‘talent’ are the soul behind the brand and they bring it to life.

Main responsibilities

The Public Area Supervisor does the cleaning of public spaces and co-managing linens, uniforms etc. Supervising and checking the (outsourced) room girls / boys and floor supervisors at the cleanliness of the rooms and surroundings. Ensuring the ABC standards in cooperation with the Housekeeping Manager.

The leading of the work carried out by the employees

Taking care of the maintenance of rooms, public areas etc. and providing linens, uniforms.

Guiding, motivating and training employees, among others things by giving practical training in accordance with the ABC standards.

Identifying disruptions and defects and, if necessary, pass on to the Technical service.

Issue and take the keys to the room girls and boys and ensuring a correct registration system.

Checking cleaning work in the entire hotel.

Resolving or passing on to the Housekeeping Manager of complaints, requests and questions from guests.

Solving problems in respect to the employees and increasing the involvement of employees in relation the hotel by personal attention.

Providing service to guests (extra pillows, blankets, etc.) and returning used materials from the service room.

Carrying out any other activities that can reasonably be expected of you within the hotel.

MBO-/HBO- work and think level

Experience in leading of a part of the Housekeeping Team or Public Area Team

More experience required than only Supervising/Checking Rooms

Several years of relevant work experience in the 5 * hotel industry

Good knowledge of Dutch and English


You possess high levels of organizational skills and efficiency and are able to work under pressure. As "Talent" you represent the W lifestyle to our guests. You are the heart inside the brand - you bring it to life. We don't call W employees "Talent" for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand - they "get it"! W Talent are as unique as the brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best.

If you are the right candidate, you will be passionate about the W brand. You'll have an upbeat and positive attitude and you are someone who enjoys a challenge! You thrive from working in a high pressure and high volume environment and can think and act quickly if need be. You are a team player and enjoy building relationships with colleagues and customers alike. You generally have a work hard/play hard attitude to life and you enjoy having fun at work as well!



  • Bedrijf: W Amsterdam
  • Contact persoon / afdeling: Human Resources
  • Adres: Spuistraat 175
    1012 VN Amsterdam, Noord-Holland
  • Telefoonnummer: 0031208112500
  • Website:
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Luxury Hotels of Amsterdam

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