- Bedrijf: Kimpton De Witt Hotel
- Standplaats: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Noord-Holland
- Totaal aantal medewerkers: 150
- Dienstverband: Fulltime baan
- Functie categorie: Management
- Referentie nr: 30795
- Geplaatst op: 07-06-2019
Algemene informatieOur mission is to be the best loved Boutique Hotel & Restaurant Company, so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.
WHAT WILL YOU ACTUALLY BE DOING?
Our hotel is only as good as the people it employs. You’re passionate, focused and driven about making every guest’s experience ‘ridiculously personal’, making their stay unforgettable, in all the right ways.
You can succeed in a fast-paced, guest-focused, no two days the same environment.
Regarding the role, it’s as the job title says really, you will be in charge of the Rooms Division departments. You will have specific areas of responsibility for Front Office and Housekeeping, which is where your efficient and meticulous nature will truly come into play.
With your ambition to grow, you will use your time in this role to prove what you can do within your own areas of responsibility, but to also use this time to work with the General Manager and other managers to build strong relationships and expand your learning of how the whole hotel works.
It’s a physical role and although there are the usual meetings and briefings, you will be on your feet most of the day; out and about in the hotel chatting with your guests and your team, so fitness will be key for you, although reasonable adjustments can be made when required. There’s a lot of people around in the hotel, so you will need to be able to communicate well with everyone. It is necessary for this role to speak Dutch and English fluently.
HOW DO YOU WOW OUR GUESTS?
As a key manager within the hotel you are responsible for knowing your guests and their preferences. You need to ensure you and your team provide the ‘wow’ factor to all of them when they enter the hotel and specifically for you, their room. You need to ensure they receive a heartfelt welcome and make sure everything is just right and exceeds their expectations. You need to work with your teams to bring that personal touch to their stay.
You’ll make sure the hotel is in pristine condition, the guests feel welcomed with a personal touch and their room is perfect. Yes we have standards and procedures that everyone in the team has to follow, but it’s down to you to make their stay special and memorable.
HOW DO YOU SHOW YOU GENUINELY CARE ABOUT YOUR COLLEAGUES?
You need to foster a positive work environment for all your team and ensure they display their personalities and creativity, whilst adhering to the standards.
You will provide clear communication to your team and respect them all as individuals. We’re all a bit different, but that’s why we're looking for you, we love your individuality.
Your team are your biggest and best asset, so you need to look after them. You need to know them and understand them individually. You need to provide the development opportunities for them to excel in their role and their careers. You need to promote a positive work environment for all of them, as well as ensuring you’ve covered all the legal aspects.
IS THERE STUDY INVOLVED?
Of course! You will join trainings for your personal development. This is where your individuality is celebrated and you can take your passion and creativity to new heights. There’s everything from your ‘local newbie orientation’ to get you started, through to leadership and management courses.
WHO ARE WE LOOKING FOR?
A focused individual with passion, personality, individuality, integrity, creativity and drive for continuous improvement. Sound familiar?
It should do – it’s you!
WHAT'S IN IT FOR YOU?
- IHG Employee rate in over 5500 hotels
- Lots of attention to personal development and training
- Fun, kind and motivated colleagues
- Multiple staff events throughout the year
- And much more!
DO YOU HAVE A QUESTION?
Call us on 020-5211748 or send an e-mail to firstname.lastname@example.org
- Bedrijf: Kimpton De Witt Hotel
- Contact persoon / afdeling: Willemijn van Norel
- Adres: Nieuwezijds Voorburgwal 5
1012 RC Amsterdam, Noord-Holland
- Telefoonnummer: 0205211746
- Website: http://www.kimptondewitthotel.com/nl/nl/
- Privacyverklaring: https://www.ihg.com/content/us/en/customer-care/privacy_statement#3