Vacature: Receptionist(e) Front Office

Front Office Trainee


  • Bedrijf: Pestana Amsterdam Riverside
  • Standplaats: Amsteldijk 67, 1074 HZ Amsterdam , Noord-Holland
  • Totaal aantal medewerkers: 60
  • Dienstverband: Fulltime baan, Afstudeer Opdracht, Stage
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 41877
  • Geplaatst op: 19-07-2022

Algemene informatie

Front Office Trainee
Hi new colleague?

Nice to meet you. My name is Francisca, HR Business for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Are you a person who knows how to deal with busy challenging days? You are a fan of bottom-up ideas and ensure that the right ideas are worked out and implemented. Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

The PESTANA HOTEL GROUP is the largest multinational group of Portuguese origin in the tourism sector, is present in 16 countries, has 12,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by over 3 million customers/year. Our Hotel specifically count with 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam.
What will you do:
  • Handling guest check-in and check-out and all other related tasks involved.
  • Providing information in an enthusiastic and friendly manner to guests in person, on the phone, online, etc.
  • Ensuring that guests are having a good time.
  • Ensuring that all phone calls are answered as quickly and efficiently as possible.
  • Promptly handle guest requests within the appropriate department.
  • Assist with guests' luggage.
  • Giving guests the time of their lives. 

Job Requirements:
  • You are following a study in the hospitality or hotel sector.
  • You have good language and communication skills in English and preferably also in Dutch.
  • You are looking for an internship for at least 13 weeks.
  • You like responsibility and can handle stressful peak periods well.
  • You are flexible, practical, motivated and have a positive attitude.
  • You are a problem solver who likes challenges.
  • Someone who thinks "How can we do it better?". 
What is in it for you:
  • An internship with a lot of responsibility
  • Time to work on your Management Project / Thesis
  • Monthly compensation
  • A dynamic but relaxed, international work environment
  • Friendly, passionate & fun colleagues
  • International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
  • Learning and development opportunities through our online courses.
  • 1-night Guest Experience in our hotel including breakfast
  • Access to the hotel gym
  • Provided staff meals 

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to


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Luxury Hotels of Amsterdam

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