Vacature: Receptionist(e) Front Office

Front Office Manager


  • Bedrijf: Amsterdam Marriott Hotel
  • Standplaats: Stadhouderskade 12, 1054 ES Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 131
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 37465
  • Geplaatst op: 12-10-2021

Algemene informatie

The job
In this role you are responsible for overseeing the Front Desk, Guest Experience, and Concierge operations. As a department head, you work together with other managers and associates to successfully execute all front office operations, striving to continually improve guest and associate satisfaction and maximize the financial performance of the department.
  • You utilize interpersonal and communication skills to lead, influence, and encourage others
  • You maintain guest services and front desk goals
  • You manage projects and policies
  • You ensure exceptional customer service
  • You identify the developmental needs of others and coach, mentor and help other to improve their knowledge and skills
  • You analyze information and evaluating results to choose the best solution and solve problems
While taking on a new challenge, we are always proud to share our core values that we hope to see back in all you do; Put People First, Pursue Excellence, Act with Integrity, Embrace Change, and Serve our World!
  • Bachelor diploma in Hospitality or equivalent work experience
  • Experience leading a Front Desk team
  • Able to be visible in operation, provide recognition & promote positive public relations
  • Knowledge of the complete front office operation is essential
  • Excellent interpersonal and communication skills – written and verbal
  • Driving and leading the achievement of different customer oriented KPI’s
  • Fluent business English and Dutch is a strong preference
  • Eligible to work in the Netherlands
Why you should apply
If all the above mentioned wasn’t enough for you we do still offer another great set of benefits;
  • Personal coaching & training to support you in your day-to-day job;
  • Career possibilities within Marriott International;
  • Endless personal and professional development possibilities in an on- and offline setting;
  • Special discounted rates for 7000+ Marriott hotels worldwide for you, your family and friends;
  • A special discount of 50% in a selection of fine bars and restaurants in 5 star hotel properties in Amsterdam;
  • A TakeCare program; we focus on your emotional, physical and financial well-being by providing many resources, tools, trainings, workshops, and events throughout the year.
For more information about the Amsterdam Marriott Hotel please have a look on our website;
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


  • Bedrijf: Amsterdam Marriott Hotel
  • Contact persoon / afdeling: Lotte Bergsma
  • Adres: Stadhouderskade 12
    1054 ES Amsterdam, Noord-Holland
  • Telefoonnummer: 0206075575
  • Website:
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Luxury Hotels of Amsterdam

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