Vacature: Receptionist(e) Front Office

Front Office Supervisor

Samenvatting

  • Bedrijf: Amsterdam Marriott Hotel
  • Standplaats: Stadhouderskade 12, 1054 ES Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 131
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 37573
  • Geplaatst op: 19-10-2021

Algemene informatie

For our Front Office Supervisor position we are looking for a person who enjoys working with people and who has excellent “hospitality skills”.  Your main tasks will be handling the check in- and out of our guests, handling guest complaints and compliments, cash handling & handling other requests from our guests. In your role as supervisor you will be responsible to lead your shift in collaboration with the Assistant Front Office Manager and/or the Front Office Manager. You will also be involved in the performance appraisals & scheduling.

What makes you the perfect fit?
 
You enjoy working in an international environment and you are passionate about delivering excellent customer service to make sure that our guests experience a memorable stay.  You enjoy working with people and work well in a team. You have great organizational-, communication- and leadership skills. You have a good overview and are proactive in your daily routine. You can coach and motivate your colleagues to give their best and you have a high guest focus. To be eligible for this position you…
  • Preferable have a degree for in the hospitality industry;
  • Have experience in the Front Office or an international hotel company;
  • Have great communication skills (fluent in English an preferably Dutch)
  • Are flexible (available to work morning shifts, evening shifts and night shifts);
  • Are experienced in leading, coaching and developing a team with strong focus on customer service;
  • Know how to provide our guests a brilliant service and a unforgettable stay;
  • Believe that leading by example is the best way to show your team how the business has to be done.
Perks you deserve

We’ll support you in and out of the workplace by offering:
  • Team-spirited coworkers
  • Encouraging management
  • Wellbeing programs
  • Learning and development opportunities
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs
You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Our Hotel

The 5-star Amsterdam Marriott Hotel with its 396 rooms has been around since 1975. The iconic hotel within the Marriott International portfolio was the first Marriott property to be opened outside of the United States and Mexico. That brings us to the great experienced team from all over the world. With more than 40 nationalities within the team, you get to learn from hospitality professionals from all sorts of backgrounds!
 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Bedrijfscontactgegevens

  • Bedrijf: Amsterdam Marriott Hotel
  • Contact persoon / afdeling: Lotte Bergsma
  • Adres: Stadhouderskade 12
    1054 ES Amsterdam, Noord-Holland
  • Telefoonnummer: 0206075575
  • Website: http://www.amsterdammarriott.com
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