Vacature: Receptionist(e) Front Office

Night Supervisor

Samenvatting

  • Bedrijf: Mövenpick Hotel Amsterdam City Centre
  • Standplaats: Piet Heinkade 11, 1019 BR Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 62
  • Dienstverband:
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 39840
  • Geplaatst op: 28-03-2022

Algemene informatie

Do you love to work in the industry that never sleeps? Are you our colleague that is most active during the evening and nights? Then you are the colleague we are looking for.

Most important responsibilities and tasks
  • Run the Night Audit independently and other administrative tasks
  • Process and handling guest check ins and check outs
  • Answering guest phone calls and follow up on guest requests
  • Successfully handle guest complaints
  • Handling reservations and providing information in absence of reservation team (during evenings, nights and on Sundays)
  • Prepare the arrivals for the next day
  • Keep Night Manual up to date
  • Train and coach (new) staff in the night
  • Central role within emergency situations
  • Participate and motivate the team to achieve departmental goals and objectives
  • Actively share ideas for improving the efficiency and procedures of the department
  • Prepare and conduct bi-yearly evaluations with assigned staff in cooperation with the Front Office Manager

The perfect candidate for us:
  • You are hospitable, stress resistant, flexible and confident
  • You have previous experience in working in the night (1 to 2 years work experience in a similar position is preferred)
  • You do not mind working evenings and nights
  • Proactive attitude with sense of responsibility and accuracy  
  • Good communication skills in English, preferably also in Dutch
  • Working knowledge of Word and Excel, knowledge of PMS system Opera is an advantage

What do we have to offer you:
  • This position is classified in scale 6 with a salary between the €2.242,84 - €2.758,42 gross per month according to the Horeca CAO. Wage can be different when <21 years old.
  • Travel allowance up to €150,- per month, based on the amount of km.
  • Sunday allowance of 5% and night allowance of 20%
  • Pension fund
  • Staff uniform and laundry service
  • Staff discount on rooms and F&B within Mövenpick Hotels & Resorts and Accor Hotels
  • Various staff events
  • Excellent international career development and training possibilities

Heb jij interesse in deze functie?
Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier. Website: http://www.mpamsterdamjobs.com/

Bedrijfscontactgegevens

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