Vacature: Receptionist(e) Front Office

Guest Relations Trainee

Samenvatting

  • Bedrijf: Mövenpick Hotel Amsterdam City Centre
  • Standplaats: Piet Heinkade 11, 1019 BR Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 157
  • Dienstverband: Fulltime baan, Leerling BBL, Stage
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 7438
  • Geplaatst op: 09-01-2019

Algemene informatie

We are currently looking for a hospitable, enthusiastic, flexible, stress resistant and representative Guest Relations Trainee per August 2019.

The main responsibilities include:

  • Preparing the arrival of our executive guests.
  • Check-in and check-out of our (international) executive guests.
  • Updating guest profiles.
  • Work closely with Reception and Concierge and assist them when necessary.
  • Based on performance you will receive more responsibilities.
  • Handling feedback and complaints.
  •  Handling special requests such as honeymoons, birthdays etc.

The Front Office department consists of the following sub departments; Front Desk, Guest Relations and Concierge. A traineeship in this department entails that you can rotate between these sub departments.

Profile:
  • Attending an MBO or HBO Hotel school or tourism education
  • Hospitable, enthusiastic, flexible, stress resistant and representative
  • Independent and proactive work attitude
  • Sufficient knowledge of the Dutch and English language is mandatory, a third language is a preference
  • Available for a minimum of 20 weeks, 5 days a week.

What do we have to offer you:
  • 38-hours work week
  • A trainee allowance of €500,- per month
  • Sunday allowance of 5% and Night allowance of 20%
  • Working in a young and enthusiastic team
  • Working in a hotel (chain) with many opportunities
  • Uniform and laundry service form the hotel
  • During the internship there are a lot of opportunities for internal trainings and schooling
  • A lot of develop opportunities after your internship within Mövenpick Hotels and Resorts
  • Discount on rooms and F&B within Mövenpick Hotels & Resorts


Please note that if you are not a citizen from a European state and you do not have a work permit for the Netherlands you cannot apply for this position.

Bedrijfscontactgegevens

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Luxury Hotels of Amsterdam

De hotel vacaturesite van Luxury Hotels of Amsterdam is een uniek samenwerkingsverband in de Amsterdamse hotellerie. De site is opgezet om de carrièremogelijkheden en hotel vacatures binnen onze enerverende en bijzondere bedrijven in Amsterdam en Schiphol te promoten.