- Bedrijf: Hilton Amsterdam
- Standplaats: Apollolaan 138, 1077 BG Amsterdam, Noord-Holland
- Totaal aantal medewerkers: 187
- Dienstverband: Stage
- Functie categorie: Reserveringen
- Referentie nr: 25420
- Geplaatst op: 06-05-2019
Algemene informatieJoin the classic and iconic Hilton Amsterdam!
Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 ‘bed-in for peace' and Hilton's first hotel in the Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.
With our Team Members we have one goal to achieve: exceed our guest expectations and improve our outstanding service and high quality product on a daily basis. Together with our historical background it makes us ‘alive with originality’!
For our Business Development Department we are currently looking for a motivated and enthusiastic Cluster Individual Reservations trainee for six Dutch cluster hotels. Within this internship you will support the team with the following tasks:
- Provide an excellent service according to the Hilton standards and ensure guest satisfaction
- Acceptance and confirmation of reservations by e-mail, telephone or fax
- Updating reservations via the CRS system
- Excellent knowledge and correct use of the various hotel rates
- Correct handling of reservations documents
- Ensure and maintain a high level of service according to the Hilton standards
- Adhere to the company credit policies and procedures
- Ensure quality checks on the current reservation system
- Set up and maintain an efficient filing system
Required skills and competences:
- Hospitable attitude and service-oriented
- Excellent communication skills
- Passion for the hospitality industry
- Fluent in English
- Looking for an internship of at least 5 months
Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:
- Intensive training period and a personal development program;
- Internal transfer and promotion possibilities;
- Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program;
- Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels;
- Participation in sport events like Dam to Dam, beach volleyball and soccer competitions;
- Annual team outings, staff party and quarterly team member forums;
- Young and vibrant team that has a work hard/play hard attitude to life and who enjoy having fun at work as well.
- Incentive program based on performance.
- Bedrijf: Hilton Amsterdam
- Contact persoon / afdeling: Mike Oosterbaan
- Adres: Apollolaan 138
1077 BG Amsterdam, Noord-Holland
- Telefoonnummer: +31 20 7106047
- Website: http://www.amsterdam.hilton.com