Vacature: Reserveringen

Reservations Agent


  • Bedrijf: Sofitel Legend The Grand Amsterdam
  • Standplaats: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 175
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen
  • Referentie nr: 34702
  • Geplaatst op: 10-11-2021

Algemene informatie

Ready to live the Legend as Reservations Agent?
Are you detailed and service-oriented? Do you know perfectly how to respond to the wishes of our guests and even exceed them! If you can tick off these requirements stop looking because you're one step closer.
  • Work experience within Reservations or Front Office.
  • You master English at a fluent level. Dutch, French, Arabic or Russian are a plus.
  • You work in a structured way, with care for detail.
What are you going to do in this position?
As a Reservations Agent you are responsible for all the reservations we receive through various channels. Every guest has different preferences and needs, therefore we offer tailor made service to all our guests, which in the end makes every reservation different.
You will advise and inform guests, tour operators and travel agents about our different facilities and services. You will be a contact person for all hotel departments. You will need to build a good relationships with our different partners, luxury agents and with our guests. Answering to all their requests in a detailed manner. Next to that your duties will also include preparing offers, maintaining reports. Altogether you will play an important role in optimizing room occupancy.

Why would you choose for the Grand?
  • We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year.
  • With ALL Heartists Card you receive worldwide discounts on overnight stays and more. 
  • A discount of 50% in selected restaurants and bars in Amsterdam.
  • Personal development – we will support you to improve, learn and grow.
  • Be Balanced - you want to be fit and healthy? Don’t worry, we are on the same page. Our Be Balanced Team will help you find a healthy work-life balance. 
One in all - our people are the core of our business. You give us your initiative, drive and energy we give you a job you’ll love.

Would you like to know more about our hotel?
Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Being part of Accor, a French hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. For further details, feel free to check out our website and follow us on Instagram or  Facebook.

Don't miss this chance! Hit apply, make sure to upload your CV & motivational letter before February 19, 2021.

Take that first step towards a new career opportunity.
Questions? Just ask our Talent & Culture department, telephone number: 020-5553194 or email:



  • Bedrijf: Sofitel Legend The Grand Amsterdam
  • Contact persoon / afdeling: Gillian Fletcher
  • Adres: Oudezijds Voorburgwal 197
    1012 EX Amsterdam, Noord-Holland
  • Telefoonnummer: 020-5553193
  • Website:
Bekijk locatie op kaart

Luxury Hotels of Amsterdam

De hotel vacaturesite van Luxury Hotels of Amsterdam is een uniek samenwerkingsverband in de Amsterdamse hotellerie. De site is opgezet om de carrièremogelijkheden en hotel vacatures binnen onze enerverende en bijzondere bedrijven in Amsterdam en Schiphol te promoten.